{"id":14,"date":"2022-09-16T03:57:40","date_gmt":"2022-09-16T03:57:40","guid":{"rendered":"https:\/\/rockpos.com\/articles\/index.php\/knowledge-base\/"},"modified":"2022-09-16T03:57:41","modified_gmt":"2022-09-16T03:57:41","slug":"using-guide","status":"publish","type":"page","link":"https:\/\/rockpos.com\/articles\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"\r\n\t\t<div id=\"epkb-main-page-container\" role=\"main\" aria-labelledby=\"Knowledge Base\" class=\"epkb-css-full-reset epkb-basic-template eckb_mp_active_theme_twentytwenty\">\r\n\t\t\t<div class=\"epkb-full\">  \r\n\t\t<div class=\"epkb-doc-search-container \"  style=\"background-color: #b1d5e1; padding-top: 40px; padding-right: 0px; padding-bottom: 40px; padding-left: 0px; margin-top: 0px; margin-bottom: 40px;\"  >\r\n\r\n\t\t\t<div class=\"epkb-doc-search-container__title\"  style=\"color: #FFFFFF; font-size:36px;\" > How can we help?<\/div>\r\n\t\t\t<form id=\"epkb_search_form\"  style=\"width: 40%;\"  class=\"epkb-search epkb-search-form-1\" method=\"get\" action=\"\/\">\r\n\r\n\t\t\t\t<div class=\"epkb-search-box\">\r\n\t\t\t\t\t<input type=\"text\"  style=\"border-width: 1px; border-color: #CCCCCC; background-color: #FFFFFF; background: #FFFFFF;\"  id=\"epkb_search_terms\" aria-label=\"Search the documentation...\" name=\"s\" value=\"\" placeholder=\"Search the documentation...\" aria-controls=\"epkb_search_results\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\"\/>\r\n\t\t\t\t\t<div class=\"epkb-search-box_button-wrap\">\r\n\t\t\t\t\t\t<button type=\"submit\" id=\"epkb-search-kb\"  style=\"background-color: #686868; background: #686868; border-color: #f1f1f1;\" >Search <\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"loading-spinner\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"epkb_search_results\" aria-live=\"polite\"><\/div>\r\n\r\n\t\t\t<\/form>\r\n\r\n\t\t<\/div>  \t\t\t\t<div id=\"epkb-content-container\"  style=\"background-color: #FFFFFF;\"  >\r\n\r\n\t\t\t\t\t<!--  Main Page Content -->\r\n\t\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-three-col eckb-categories-list\" > \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #DBDBDB; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head\"  style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\"   style=\"color: #827a74; text-align: center; justify-content: center;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \"\r\n\t\t\t\t\t\t\t\t\t     src=\"https:\/\/rockpos.com\/articles\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/reports-and-analytics.png\" alt=\"\"\r\n\t\t\t\t\t\t\t\t\t\t style=\"max-height: 121px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74; font-size:21px;\" >Getting Started<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\" > \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/custom-sale-feature-products-that-not-yet-added-in-back-office\/\" class=\"epkb-mp-article\" data-kb-article-id=230>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >&quot;Custom sale&quot; feature - products that not yet added in Back Office<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/add-notes-to-product\/\" class=\"epkb-mp-article\" data-kb-article-id=221>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Add notes to product<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/commissions-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=249>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Commissions setup<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/configure-settings-for-multi-store\/\" class=\"epkb-mp-article\" data-kb-article-id=317>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configure settings for multi-store<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/connect-rock-pos-to-a-receipt-printer\/\" class=\"epkb-mp-article\" data-kb-article-id=122>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Connect Rock POS to a receipt printer.<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/connect-rockpos-with-multi-warehouses\/\" class=\"epkb-mp-article\" data-kb-article-id=302>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Connect RockPOS with multi-warehouses<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/customer-configurations\/\" class=\"epkb-mp-article\" data-kb-article-id=35>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customer configurations<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/customer-loyalty-and-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=237>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customer loyalty and RockPOS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/customizable-products-in-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=190>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Customizable products in RockPOS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/display-tax-in-shopping-cart\/\" class=\"epkb-mp-article\" data-kb-article-id=253>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Display tax in shopping cart<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/download-and-install-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=26>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Download and install RockPOS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/edit-payment-methods\/\" class=\"epkb-mp-article\" data-kb-article-id=132>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Edit payment methods<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/employees-check-in-check-out\/\" class=\"epkb-mp-article\" data-kb-article-id=196>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Employees&#039; check-in\/check-out<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/first-time-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=272>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >First time setup<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/getting-started-with-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=213>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Getting started with RockPOS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/helpful-receipt-settings-new-in-version-4-2-3\/\" class=\"epkb-mp-article\" data-kb-article-id=142>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Helpful receipt settings - new in version 4.2.3<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-complete-a-pre-order-on-the-sell-page\/\" class=\"epkb-mp-article\" data-kb-article-id=56>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to complete a pre-order on the Sell page?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-contact-us\/\" class=\"epkb-mp-article\" data-kb-article-id=110>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to contact us?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-create-a-payment-method\/\" class=\"epkb-mp-article\" data-kb-article-id=343>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to create a payment method?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-display-the-creation-date-of-an-order-on-receipts\/\" class=\"epkb-mp-article\" data-kb-article-id=347>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to display the creation date of an order on receipts?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-set-up-permissions-for-our-employees\/\" class=\"epkb-mp-article\" data-kb-article-id=363>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to set up permissions for our employees?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-set-up-the-length-for-product-names-on-the-sell-page\/\" class=\"epkb-mp-article\" data-kb-article-id=339>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to set up the length for product names on the Sell page?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-set-up-to-print-receipts\/\" class=\"epkb-mp-article\" data-kb-article-id=176>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to set up to print receipts?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/index-products\/\" class=\"epkb-mp-article\" data-kb-article-id=71>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Index products<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/make-the-first-order-with-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=275>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Make the first order with RockPOS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/may-i-customize-payment-methods\/\" class=\"epkb-mp-article\" data-kb-article-id=333>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >May I customize payment methods?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/order-configurations\/\" class=\"epkb-mp-article\" data-kb-article-id=76>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Order configurations<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/payments-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=60>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Payments setup<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/permissions-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=291>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Permissions setup<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/print-receipt-with-google-cloud-print\/\" class=\"epkb-mp-article\" data-kb-article-id=145>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Print receipt with Google Cloud Print<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/products-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=151>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Products setup<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/putting-orders-on-hold\/\" class=\"epkb-mp-article\" data-kb-article-id=306>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Putting orders on hold<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/rock-pos-and-payment-gateway-setup\/\" class=\"epkb-mp-article\" data-kb-article-id=116>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Rock POS and payment gateway setup.<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/rockpos-and-payment-methods\/\" class=\"epkb-mp-article\" data-kb-article-id=297>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >RockPOS and payment methods<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/scan-product-barcodes\/\" class=\"epkb-mp-article\" data-kb-article-id=287>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Scan product barcodes<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/select-orders-states-for-out-of-stock-products\/\" class=\"epkb-mp-article\" data-kb-article-id=311>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Select order&#039;s states for out-of-stock products<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/set-up-product-visibility-for-sale\/\" class=\"epkb-mp-article\" data-kb-article-id=215>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Set up product visibility for sale<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/share-your-data-with-us\/\" class=\"epkb-mp-article\" data-kb-article-id=269>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Share your data with us<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/show-customers-email-in-receipt\/\" class=\"epkb-mp-article\" data-kb-article-id=202>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Show customer&#039;s email in receipt<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/show-products-image-in-the-search-list\/\" class=\"epkb-mp-article\" data-kb-article-id=205>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Show product&#039;s image in the search list<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/show-products-image-in-the-search-list-2\/\" class=\"epkb-mp-article\" data-kb-article-id=209>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Show product&#039;s image in the search list<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/update-rock-pos\/\" class=\"epkb-mp-article\" data-kb-article-id=96>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Update Rock POS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/updates-and-support-plans\/\" class=\"epkb-mp-article\" data-kb-article-id=102>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Updates and Support Plans<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/upgrade-to-versions-4-x\/\" class=\"epkb-mp-article\" data-kb-article-id=68>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Upgrade to versions 4.x<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/what-types-of-receipt-printers-does-rockpos-support\/\" class=\"epkb-mp-article\" data-kb-article-id=337>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What types of receipt printers does RockPOS support?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/whats-new-in-version-4-2-3\/\" class=\"epkb-mp-article\" data-kb-article-id=93>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What&#039;s new in version 4.2.3?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/whats-new-in-version-4-2-4\/\" class=\"epkb-mp-article\" data-kb-article-id=90>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What&#039;s new in version 4.2.4?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/whats-new-in-rock-pos-version-4-2-1\/\" class=\"epkb-mp-article\" data-kb-article-id=246>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What\u2019s new in Rock POS version 4.2.1?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/whats-new-in-rockpos-version-4-2-0\/\" class=\"epkb-mp-article\" data-kb-article-id=320>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What\u2019s new in RockPOS version 4.2.0?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\">\r\n\t\t\t\t\t<span class=\"epkb-show-text\">\r\n\t\t\t\t\t\tShow All Articles ( 41 )\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t\t<\/button>\t\t\t\t\t\r\n\t\t<\/ul> \r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \r\n\t\t\t\t<li  style=\"padding-bottom: 8px; padding-top: 8px;\" >\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" >\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  >Overview<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\" > <li class=\"epkb-articles-coming-soon\">Articles coming soon<\/li>\r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #DBDBDB; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head\"  style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\"   style=\"color: #827a74; text-align: center; justify-content: center;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \"\r\n\t\t\t\t\t\t\t\t\t     src=\"https:\/\/rockpos.com\/articles\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/getting-started.png\" alt=\"\"\r\n\t\t\t\t\t\t\t\t\t\t style=\"max-height: 121px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74; font-size:21px;\" >FAQs<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\" > \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/can-rock-pos-work-with-a-cash-register\/\" class=\"epkb-mp-article\" data-kb-article-id=119>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Can Rock POS work with a cash register?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/do-we-need-to-pay-for-a-qz-tray-license\/\" class=\"epkb-mp-article\" data-kb-article-id=358>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Do we need to pay for a QZ Tray license?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/does-rockpos-support-multi-currencies\/\" class=\"epkb-mp-article\" data-kb-article-id=377>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Does RockPOS support multi-currencies?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/does-rockpos-support-to-manage-multi-stores\/\" class=\"epkb-mp-article\" data-kb-article-id=375>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Does RockPOS support to manage multi-stores?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-many-rockpos-do-we-need-if-we-have-multi-stores\/\" class=\"epkb-mp-article\" data-kb-article-id=373>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How many RockPOS do we need if we have multi-stores?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-create-a-payment-method\/?seq_no=2\" class=\"epkb-mp-article\" data-kb-article-id=343>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to create a payment method?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-limit-employees-from-accessing-the-manage-page\/\" class=\"epkb-mp-article\" data-kb-article-id=360>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to limit employees from accessing the Manage page?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-not-allow-our-employees-to-change-product-price\/\" class=\"epkb-mp-article\" data-kb-article-id=351>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to not allow our employees to change product price?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/how-to-set-up-a-default-shipping-method\/\" class=\"epkb-mp-article\" data-kb-article-id=328>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How to set up a default shipping method?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/is-rockpos-compatible-with-nf525\/\" class=\"epkb-mp-article\" data-kb-article-id=371>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Is RockPOS compatible with NF525?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/may-our-customers-use-their-loyalty-points-to-purchase-in-pos\/\" class=\"epkb-mp-article\" data-kb-article-id=382>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >May our customers use their loyalty points to purchase in POS?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/stop-sending-alerts-with-module-mail-alerts\/\" class=\"epkb-mp-article\" data-kb-article-id=51>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Stop sending alerts with module &quot;Mail alerts&quot;<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/what-is-the-printer-icon-in-the-sell-page-for\/\" class=\"epkb-mp-article\" data-kb-article-id=100>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What is the printer icon in the Sell page for?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/what-prestashop-versions-does-rockpos-work-with\/\" class=\"epkb-mp-article\" data-kb-article-id=369>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >What PrestaShop versions does RockPOS work with?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/where-could-i-buy-rockpos\/\" class=\"epkb-mp-article\" data-kb-article-id=326>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Where could I buy RockPOS?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/which-countries-is-rockpos-available-in\/\" class=\"epkb-mp-article\" data-kb-article-id=380>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Which countries is RockPOS available in?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/which-devices-can-rockpos-work-on\/\" class=\"epkb-mp-article\" data-kb-article-id=130>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Which devices can RockPOS work on?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/which-feature-allows-us-to-hold-an-order\/\" class=\"epkb-mp-article\" data-kb-article-id=354>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Which feature allows us to hold an order?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/which-types-of-the-barcode-scanner-can-i-use-to-scan\/\" class=\"epkb-mp-article\" data-kb-article-id=128>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Which types of the barcode scanner can I use to scan?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/why-does-the-message-you-have-0-days-trial-still-show-up-though-i-installed-the-paid-package\/\" class=\"epkb-mp-article\" data-kb-article-id=367>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Why does the message &quot;You have 0 day(s) trial&quot; still show up though I installed the paid package?<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\">\r\n\t\t\t\t\t<span class=\"epkb-show-text\">\r\n\t\t\t\t\t\tShow All Articles ( 12 )\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t\t<\/button>\t\t\t\t\t\r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #DBDBDB; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head\"  style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\"   style=\"color: #827a74; text-align: center; justify-content: center;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \"\r\n\t\t\t\t\t\t\t\t\t     src=\"https:\/\/rockpos.com\/articles\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/tutorials-and-tips.png\" alt=\"\"\r\n\t\t\t\t\t\t\t\t\t\t style=\"max-height: 121px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #827a74; font-size:21px;\" >Other<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 5px; padding-bottom: 4px; padding-left: 30px; padding-right: 10px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\" > \t\t\t\t<li class=\"epkb-article-level-1 \"   style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/rockpos.com\/articles\/using-guide\/hardware-and-rock-pos\/\" class=\"epkb-mp-article\" data-kb-article-id=23>\r\n\t\t\t<span class=\"eckb-article-title article_active_bold\"  style=\"color: #606060;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #525252;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Hardware and Rock POS<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t<\/div>       \t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":1,"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":21,"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/pages\/14\/revisions\/21"}],"wp:attachment":[{"href":"https:\/\/rockpos.com\/articles\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}